Support
Make a warranty claim
12 months cover from your invoice date. You do not need to have registered first.Tell us what is happening, with your order and serial details, and we will take it from there.
Something not right?
Fill in the form and we will come back to you on the email address you give. You get a claim reference as soon as it is in.
- Keep your invoice ready. It is the proof of purchase date the claim is assessed against.
- The serial number is on the label underneath the projector.
- Cover runs for 12 months from the invoice date.
Not registered yet?
You can still claim. Registering was always optional — your cover runs from the invoice date either way, and this form asks for everything a claim needs.

